Frequently Asked Questions
Honest answers to the questions NJ homeowners ask most.
What areas does Vanguard Service NJ cover?
We serve Union, Middlesex, and Somerset counties and part of Essex County from our base in Scotch Plains. Check the full list of towns we serve, and call 908-577-5579 any time. Our phones are answered 24/7, including holidays.
Is Vanguard Service NJ licensed and insured?
Yes. We hold a New Jersey Master Plumber License (NJMPL 13344), a New Jersey Home Improvement Contractor License (NJHIC 13VH11638700), and HVACR License 19HC00609600. We are licensed and insured for plumbing and HVAC work in New Jersey.
Do you offer 24/7 emergency service?
Yes. Our phones are answered 24/7, including holidays, by a real person, not voicemail, for emergency plumbing and emergency heating and cooling problems. If your pipes burst at 2 AM or your furnace quits on a cold night, call 908-577-5579.
Do you offer free estimates?
Yes. We provide free estimates for most plumbing and HVAC projects, and you get a written upfront price before any work begins, with no hidden fees.
Do you use subcontractors?
No. Every technician who arrives at your home is a Vanguard employee. We do not use subcontractors. When you hire us, you get our own technicians every time.
Do you offer financing?
Yes. Financing is available for larger projects like HVAC installations, water heater replacements, and boiler systems. Ask about our financing plans when we give you your written upfront price.
What should I do if my pipes burst?
Shut off the main water supply to stop the flow, then open a faucet on the lowest floor to drain the lines. Call Vanguard Service NJ at 908-577-5579 for emergency service. While you wait, move valuables away from the water and stay clear of standing water near outlets or appliances. If sewage is backing up, stop using sinks, toilets, and drains until the line is cleared.
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